Article 1: field of application of the present general conditions of sale
The General conditions of sale described below govern the contractual relations between the company Cosplay Corner and its clients in the sale of these goods on this site and participation in workshops. Any service performed by Cosplay Corner via his website cosplaycorner.be implies the buyer full accession to these general terms of sale.
Section 2: presentation of the articles, photographs and texts
Rights of copyright and intellectual property of the texts and images on the site of Cosplay Corner are reserved. Partial or total reproduction is strictly prohibited.
The images on the home page belongs to : Lou Suzu, The Foxx Photography, Cédric Q, Hush Production, Aelerinn Cosplay, Shudan Pictures-Katapon Photo, Hélène S, Atalante Dash Cosplay, Lemscoocosplay, Raven Smith, Willy Blabla Photography, Cosplayeurs une fois, Neomalia, Euphro’Photography et Yetistyle Cosplay.
Article 3: prices of products and services
The different sections of our site show prices in euros including all taxes, excluding shipping costs (unless otherwise and explicit indication on a page of the site). The amount of VAT and shipping costs are specified at the time of the order, after having validated the content of the shopping cart. The VAT is the VAT Belgian.
Article 4: order
The client validates his order when he clicks on « Proceed with order » at the bottom of the page « basket ». Before this validation, the customer can change the elements of his order. Proceed with the order implies to accept the General conditions of sale.
In case of default of payment, wrong address, or any other problem with the account of the customer, Cosplay Corner reserves the right to block the pending order. Cosplay Corner will find the quickest way to solve the problem(s). The customer will receive an acknowledgement email confirming the taking of the order, taking up, in the form of a bill, the products of the order.
The data recorded by Cosplay Corner are proof the nature, the content and the date of the order. Cosplay Corner archive this information in accordance with the Belgian and European legislative framework. Access to this information by the customer can be done by contacting Cosplay Corner by email to info@cosplaycorner.be
When an article says « in stock » on the Cosplay Corner site, it is deemed available for immediate delivery. In the event where the article is erroneously stated, ‘in stock’, or in the event where two clients ordering simultaneously on the « last » item in stock Cosplay Corner will inform the customer affected by the unavailability of the article and its next availability email.
Cosplay Corner is not responsible for any damage that may arise in the use of Internet network such as virus, loss of data, breach of service or other problems independent of his will. The data on the site are also given in good faith. The links to the websites of manufacturers and partners are given for information purposes. Cosplay Corner cannot be held responsible for the information from these sites.
Article 5: confidentiality of data
All the personal data necessary for the processing of an order is retained by the seller or its employees and may be shared with companies with which the seller – or its suppliers – works, when such communication is necessary for the processing of the order.
The user also allows the seller to use this data for statistics in order to improve its site, goods and service it offers. This information can also be used to enable the dissemination, by any means of communication, information about the business activities of the seller to its customers.
Cosplay Corner keep your private datas to ease your next orders. Cosplay Corner is comitted to not share these informations to another company. Every custome have the rigth to :
– Right of rectification and access: You can access all your personal data in possession of Cosplay Corner at any time and request that it be modified or deleted.
– Right to forget: you can ask to delete your account on the website at any time.
– Right of opposition: you can ask to unsubscribe from the newsletter.
The data kept by the seller can be requested, corrected or
erased at any time upon request by email to info@cosplaycorner.be. Data related
to a sale is kept for ten years and then anonymized.
Article 6: payment
Le client peut payer par Bancontact/Mister Cash, cartes de crédit et virement bancaire. Le client dispose de cinq (5) jours pour effectuer le paiement. Si ce délai n’est pas respecté, la commande sera automatiquement annulée et non récupérable par le client. Il se peut que lors d’un événement public ou privé, le client ait la possibilité de payer en argent liquide. Si le client n’a pas d’argent liquide sur lui et souhaite payer par virement bancaire, il devra signer un reçu. Ce reçu lui donne cinq (5) jours pour effectuer le paiement. En cas de non paiement, 50% de la somme totale de la commande sera demandée en supplément. Ce supplément sera aussi appliqué en cas de non paiement pour un atelier (débutant, privé ou libre). Au-delà d’une période de quinze (15) jours, 100% de la somme sera demandée en supplément.
Article 7: delivery of products
Pour la Belgique, le délai de livraison est de 24 à 48h. Pour les autres pays, il faut compter un minimum de 5 à 7jours ouvrables. Ce délai peut aller jusqu’à 10 jours ouvrables.Tous les délais de livraison sont présentés à titre indicatif et Cosplay Corner ne garantit aucunement les délais de livraison.
Voici un tableau reprenant les frais de livraison (9th April 2019) :
| From 0 to 2 kg | From 2 to 5 kg | From 5 to 10 kg | From 10 to 20 kg | 20-30 kg | Free from shipping | |
| Belgium | 5,95 € | 6,95 € | 7,95 € | 8,95 € | 12,95 € | 115 € |
| France | 9,85 € | 10,85 € | 11,85 € | 14,85 € | 18,85 € | 115 € |
| Grand Duchy of Luxembourg | €8.85 | €9.85 | €10.85 | €13.85 | €16,85 | 115 € |
| Netherlands and Germany | €8.85 | €9.85 | €10.85 | €11.85 | 12,85 € | 115 € |
| United Kingdom | 12,75 € | 13,75 € | 14,75 € | 15,75 € | 16,75 € | 130 € |
| Greece | €19.95 | €24.95 | €32.95 | €45.95 | 65,95 € | 185 € |
| Italy | €16.75 | €20,75 | €25,75 | €35.75 | €47.75 | 135 € |
| Cyprus | €31.95 | 42,95 € | 68,95 € | 112,95 € | 162,95 € | 185 € |
| Switzerland | €23.75 | €28.75 | €38,75 | €53,75 | €72,75 | 150 € |
| Russia | €37.50 | €44.50 | €56.50 | €77.50 | €102.50 | 160 € |
| Spain | 21 € | 28 € | 40 € | 60 € | 82 € | 150 € |
| Sweden | 22 € | 27 € | 36 € | 51 € | 69 € | 140 € |
| Denmark | 21 € | 26 € | 36 € | 52 € | 71 € | 145 € |
| Austria | 23 € | 34 € | 54 € | 87 € | 115 € | 165 € |
| Finland | 24 € | 31 € | 40 € | 58 € | 78 € | 150 € |
| Poland | 22 € | 27 € | 37 € | 54 € | 74 € | 145 € |
Your
country is not included in this list? Contact us for more information.
The customer has the possibility to choose the delivery method: ‘withdrawal on
the spot in Brussels’ or ‘bike delivery. » He must make an appointment by
email info@cosplaycorner.be which will set the day and time of the withdrawal.
Article 8: right of retraction and Exchange
The customer has a right of retraction of fifteen (15) days calendar from the date of receipt or removal of the entire order. After 15 days, no refund or Exchange is possible.
The customer must return the products to Cosplay Corner, at the latest within fifteen (15) days of his withdrawal by bpost to the following address:
83 Rue du Champ de la Couronne
1020 Brussels
Return
via Bpost costs are charged to the customer (with the exception of a defective
at reception,) or error on the part of Cosplay Corner during the shipment of
the product.
If the entire order is not returned, and one or more products ordered are kept,
the amount of the expenses of delivery upon delivery of the product will not be
refunded.
The refund will be made via the payment method used when ordering.
In accordance with article VI. 53 of Book VI of the Code of commercial law, the consumer may not exercise the right of withdrawal in case of:
- provision of services whose execution was fully performed with the consumer’s agreement;
- supply of goods made to the consumer’s specifications or clearly personalized or which cannot be returned or are likely to deteriorate;
- supply of goods sealed cannot be returned for reasons of protection of health or hygiene, and which have been unsealed by the consumer after delivery;
- provision of goods which by their nature are mixed inseparably with other items.
Article 9: scope of the general terms of sale
The present conditions of sale online are subject to Belgian law. In case of dispute, the courts of Brussels are competent, unless mandatory provisions of public order. In accordance with article 14 of the Regulation (EU) No. 524/2013 relative to the settlement of consumer disputes online, ODR (online of disputes settlement) platform was created, and can be used via the following link: http://ec.europa.eu/consumers/odr/
Article 10: relationship customer-service after sale
For any question about our products or information related to your purchase, you can contact us by email info@cosplaycorner.be.
Article 11: guarantees
The
products offered for sale by Cosplay Corner benefit from the legal warranty.
The customer may return the defective or non-conforming products.
Article 12: Organization of workshops
Cosplay
Corner organizes workshops. The full list as well as the dates of workshops are
available on the web site in the section « workshops ».
It must have minimum 16 years to participate in these workshops. Minors from 12
to 16 years old can participate if an adult stay by their side.
Before the first workshop will be asked each participant to sign a liability
waiver and photographic authorization. Minors of 16 to 18 must do co-sign these
documents by their representative legal. Permission for minors of 12 to 16
years of age must be signed by a legal representative.
The confirmation of the participation in the workshop is done upon receipt of
the payment to the account in Bank IBAN BE94 3770 7562 8614. It is possible to
recover 50% of the amount paid if the cancellation is made at least 1 week
prior to the workshop.
Article 13: Cosplay Corner Academy
Cosplay Corner Academy offers a series of fixed-and fixed-day workshops for a specified period of time. The program is available here (link of the page).
The minimum age of participation is 15 years. If you are a minor, please mention it when registering.
During these workshops, you have the following material: BiCS, laths, scissors, paper, what to create patterns, balls to help you to lather the foam, FoamWerks cutters, glue guns, contact adhesives, Dremel, Sanders, Pyrograveurs and Heat strippers. You must therefore buy your « consumables »: Foam, Plasti Dip, velcro, straps, …. You can order online and receive your products at the workshop.
Any registration will be effective only after the full payment of the registration fee 3 days before the first session on the bank account IBAN BE94 3770 7562 8614. It is possible to request a staggered payment. If you are not able to pay by bank transfer, you can exceptionally pay in cash at the first session. Except in cases of major force (death or sickness), no payment will be reimbursed.
Article 14: The Garment Service
Le service de confection permet au client de faire construire un costume ou un accessoire. Le client doit envoyer sa demande de costume ou d’accessoire à confection@cosplaycorner.be . The quote is free.
La demande doit comporter au moins 4 photos de références de bonne qualité. C’est-à-dire qu’il doit être possible de distinguer le plus de détails possible. Et ce afin que le produit fini corresponde aux attentes du client. Une photo par face est nécessaire. Le client doit aussi mentionner dans sa demande la date de livraison souhaitée ainsi que le lieu de livraison. Il est possible de venir chercher la commande à Bruxelles. Si le client a autre chose à préciser ou à demander, merci de le mentionner dans le mail.
The costume or accessory will be conducted using the materials sold in the shop. No need to ask a sword made of wood or metal.
Le client recevra un devis qui tiendra compte des matériaux utilisés ainsi que des heures de travail nécessaires à la confection du projet. Un acompte de 35 % du montant total est demandé pour confirmer la commande. Le solde devra être payé à la livraison de la commande. Il est possible d’étaler le paiement. Le devis est valable 7 jours ouvrables à partir du moment où il a été envoyé. Sans réponse de la part du client après cette période, le projet sera abandonné. Si le client change d’avis en cours de projet, l’acompte ne pourra pas être récupéré. En cas de paiement en plusieurs fois, aucun remboursement des sommes versées ne sera accordé lors de l’annulation d’une commande.Cosplay Corner conserve son droit de propriété sur les produits, costumes et toute réalisation pour le compte du client jusqu’au paiement intégral du prix et de ses accessoires. En conséquence, le client s’interdit expressément de vendre, donner en gage et en général d’aliéner les biens faisant l’objet du contrat, avant apurement de son compte.
If the project requires to draw plans (because they do not yet exist), it is requested from the customer to validate these plans. Once this validation is granted, the client may not challenge the final form of the parts ordered.
Toute demande tardive, c’est à dire passée moins d’un mois avant la date souhaitée, se verra automatiquement augmenter d’un forfait de 50€.
Some franchises are subject to strict copyright rights, Cosplay Corner reserves the right to refuse to make a costume or accessory from these franchises.
Article 16: Cosplay Contest
Cosplay Corner sponsors various cosplay contests. Prizes to be won may be products and/or vouchers. Purchase vouchers have a limited validity, are not cumulative with other promotions and are not transferable. The coupon code mentioned on the voucher must be encoded when the order is passed in the appropriate field.
Article 15: Head Office and contact
Cosplay
Corner
VAT: 0653.989.044
The field of 83 Crown Street
1020 Brussels
Belgium
Info@cosplaycorner.be
0472/97.25.41